Official answers to common RDD complaint and ticket questions.

Housing benefit under Pradhan Mantri Awas Yojana - Gramin is provided to families identified as requiring housing through the Socio Economic and Caste Census 2011 and Awaas Plus. These include homeless families or families living in a kutcha house with zero, one, or two rooms.

Families meeting any of the following criteria are ineligible:

• Families owning a pucca house
• Families owning a motorised three-wheeler or four-wheeler vehicle
• Families owning mechanised three-wheeler or four-wheeler agricultural equipment
• Families holding a Kisan Credit Card with a credit limit of Rs. 50,000 or more
• Families with a member who is a government employee
• Families with a non-agricultural enterprise registered with the government
• Families with a member earning more than Rs. 15,000 per month
• Families paying income tax
• Families paying professional tax
• Families owning 2.5 acres or more of irrigated land
• Families owning 5 acres or more of unirrigated land

After approval by the Gram Sabha, the block publishes the list of eligible families through wall writing at the block office, Panchayat office, public buildings, government schools, and other public places. You may also contact the Awas Sahayak of your Panchayat or the Block Development Officer of your block.

From time to time, the Ministry of Rural Development, Government of India, permits families requiring housing to be added through the Awaas App within a prescribed period. The waiting list is determined after approval by the Gram Sabha. To have a name added, contact the Awas Sahayak of your Panchayat or the Block Development Officer of your block.

Action to provide housing benefit is taken after the target is received from the Ministry of Rural Development, Government of India. For housing benefit, contact the Awas Sahayak of your Panchayat or the Block Development Officer of your block.

A beneficiary is provided housing benefit once their name is on the priority list and included in the target. The beneficiary must own at least 25 square metres of land for house construction. After receiving assistance in installments, the beneficiary must construct the house.

Assistance of Rs. 1,20,000 is transferred in three installments:

• First installment: Rs. 40,000 at approval
• Second installment: Rs. 40,000 after completion up to plinth level
• Third installment: Rs. 40,000 after roof casting

The beneficiary needs the following documents and information:

• A bank account seeded with Aadhaar and with completed e-KYC
• Aadhaar
• Job card
• Details relating to land ownership
• Mobile number

Yes. Construction of a toilet is mandatory during house construction.

Yes. After construction of a toilet along with the house, assistance of Rs. 12,000 is transferred through Lohiya Swachh Bihar Abhiyan.

After construction of the toilet, contact the sanitation supervisor of the Panchayat, the Block Coordinator, or the Block Development Officer to receive assistance of Rs. 12,000 through Lohiya Swachh Bihar Abhiyan.

Provision is made for unskilled wages equivalent to 90 days for the beneficiary family under MGNREGA/VB-G-RAM-G.

To receive unskilled wages, contact the Panchayat Rozgar Sevak of your Panchayat or the Programme Officer of the block.

If the registered beneficiary dies after receiving the first or second installment, provision has been made to change the bank account and Aadhaar details for payment of subsequent installments. In such a situation, contact your Awas Sahayak.

If the next installment is not released after construction reaches the prescribed level, a complaint may be lodged with the Block Development Officer of the block or the Deputy Development Commissioner at the district. A complaint may also be registered through the online portal of the Rural Development Department.

Payment may be delayed for the following reasons:

• The beneficiary provides an incorrect bank account or Aadhaar number, or delays providing the related documents
• The beneficiary dies after registration
• The land for house construction is disputed

Payment may be delayed for the following reasons:

• House construction has not been started
• The house has not been constructed up to plinth level
• The beneficiary dies
• The land for house construction is disputed

Payment may not be made for the following reasons:

• House construction has not reached the prescribed roof level
• The beneficiary dies

If a beneficiary does not have land for house construction, the State Government provides land through various schemes of the Revenue and Land Reforms Department. In addition, under the Mukhyamantri Vas Sthal Kray Sahayata Yojana of the Rural Development Department, a beneficiary is given assistance from a minimum of Rs. 60,000 up to a maximum of Rs. 1,00,000 for purchasing land based on the local MVR. To obtain this benefit, contact the Awas Sahayak of your Panchayat or the Block Development Officer of your block.

This is a state-sponsored scheme for house construction in rural areas. It provides house construction assistance to Scheduled Caste, Scheduled Tribe, and Extremely Backward Class families whose houses were constructed in clusters under various housing schemes before 1 January 1996, are now in a dilapidated condition, and are ineligible for PMAY-G because they previously received housing scheme benefit.

Assistance of Rs. 1,20,000 is transferred in three installments:

• First installment: Rs. 40,000 at approval
• Second installment: Rs. 40,000 after completion up to plinth level
• Third installment: Rs. 40,000 after roof casting

The eligibility criteria for housing benefit under Mukhyamantri Gramin Awas Yojana are the same as the eligibility criteria prescribed under PMAY-G. To obtain the benefit, contact the Awas Sahayak of your Panchayat or the Block Development Officer of your block.

This is a state-sponsored scheme. It was started to enable Scheduled Caste, Scheduled Tribe, and Extremely Backward Class families who received housing benefit under Indira Awas Yojana before 1 April 2010, but whose houses remain incomplete or unfinished, to complete their houses.

The scheme provides assistance of Rs. 50,000 in two installments. To obtain this benefit, contact the Awas Sahayak of your Panchayat or the Block Development Officer of your block.