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Rural Development Department - Government of Bihar
Command Center +91 9297500700
Citizen receiving assistance at a public complaint helpdesk
Control room staff monitoring public complaints
Field officials coordinating complaint resolution
Public service worker helping a citizen
Rural Development Department | Government of Bihar

Centralized Rural Scheme Monitoring and Functionality Tracking System

The Centralized Rural Scheme Monitoring and Functionality Tracking System helps citizens register complaints, track action, and access scheme-specific support for rural development services across the state.

RDD Bihar scheme support Complaint registration and ticket tracking English and Hindi access
Unified Citizens can start from one portal and reach the right scheme pathway.
Trackable Ticket Numbers support visibility through the resolution process.
Accountable Escalation and feedback help strengthen rural service delivery.

Register

Raise a complaint through the online portal and receive an ID for follow-up.

Track

Use your ticket number to check status, ownership, and progress updates.

Resolve

Scheme teams can review complaints, act on them, and close the feedback loop.

Track Your Ticket

Already registered? Check your ticket status.

Enter the ticket number provided during registration to view the current status and resolution progress.

Complaint and Ticket Management

Scheme information and citizen support stay connected.

Each scheme page keeps the same complaint touchpoint so citizens can move from information to action without searching for a separate channel.